There are many suppliers that provide the various services required to implement the relocation process, such as logistics management and home sales assistance. As a matter of fact, we freely admit that the individual components of relocation management are nothing more than commodities these days.
What makes Capital Relocation Services different is this: We are the only relocation services provider in the market that understands how a carefully planned and executed relocation program impacts your business results.
Capital Relocation Services has developed The Low-Stress Relocation Process™ to enable companies to transform their relocation programs into a strategic advantage.
This six-step process is modular in nature and can be utilized in one of three ways:
as a fully outsourced program,
as the support structure for an internally managed program, or
by accessing specific parts of the process to fill in any gaps that may exist.
Capital Relocation Services also believes in simplifying pricing. Though we realize there is no one pricing strategy that works for all organizations, we provide three basic pricing options for you to choose from:
Traditional Pricing – Direct costs plus a blend of contract fees and referral fee off-sets or revenue sharing
Solutions Pricing – Changing all suppliers that touch the relocation process involves risk. To reduce the risk to you of changing
Capital Relocation Services can provide guidance to you in developing a turnkey relocation process without necessarily changing existing sub
-contract suppliers.
Guaranteed Pricing – To increase the predictability of relocation costs, Capital Relocation Services charges a single fee per move.
Capital designs an approach to providing relocation solutions after an in-depth discussion with your team. Implementing a relocation program that reduces headaches and minimizes pressure on your company's resources requires more than just offering a predetermined set of services. For this reason, we categorize all services within the context of our proprietary system - The Low-Stress Relocation Process.
Capital's model is built to recognize two primary customers; the first is the transferring employee and the second is the client representative responsible for the relocation program. We conduct a thorough assessment with you to determine company challenges, initiatives and the needs of the transferee and their family. Once the assessment is complete, Capital Relocation makes recommendations to minimize costs and get transferees to their new assignment quickly and with the least amount of stress.
Capital is well versed in "best practices." We use case studies from current clients and ERC industry trends. We can review or create policy that is based on tiers designed to attract and retain multiple levels of employees, including executives. A benchmark is designed to identify gaps and areas not up to date with industry trends.
Capital works with your company to put a turnkey process in place that can be replicated. This minimizes the time and energy required to initiate and manage subsequent relocations. It also reduces the costs associated with a move and practically eliminates mistakes.
At Capital, we don't view this area as a logistics issue. Instead we view logistics management as a people issue. It's about being certain that your company attracts the talent you want, where you want them geographically and with minimal disruption to the transferee and your business.
Capital provides management reports customized to your specification showing all relocation costs and data fields. Capital's extensive knowledge management database provides flexibility to create virtually any type of report needed. Reporting frequency is typically monthly, though this can be adjusted if desired. There is no charge for these reports. Ad hoc reporting is available.
Capital Relocation's process tracks problem, complaints or opportunities for improvement. Issues affecting your organization and your transferees are made visible so that they are handled and learned from.
list of services | delivery model | Diagnostic
Diagnostic