Intra-Country Relocation Services
Move employees across states, provinces and regions with one relocation partner, one policy framework and one point of accountability.
Intra-country relocation is the move of an employee from one city, state or province to another within the same country. CapRelo manages intra-country relocations in the US, Canada, the UK and across a supplier network in 160 countries, under one program and one account director.
Domestic moves skip visas, but they bring home sales, temporary housing, tax rules and school changes. CapRelo handles the logistics so your HR mobility team can focus on the people.
What Do Intra-Country Relocation Services Include?
CapRelo’s intra-country relocation services cover every step from move authorization to the transferee’s first week in the new city:
- Policy consulting: lump sum, tiered or core-flex policies built around your talent goals and budget.
- Home sale and purchase assistance: vetted real estate agents, buyer value options and our Real Estate Rebate Program.
- Household goods coordination: bids, scheduling and claims management with carriers in our network.
- Temporary living: furnished housing sized to the transferee’s family and timeline.
- Destination and settling-in services: area tours, school searches, rental assistance and spousal career support.
- Expense management and tax support: reimbursements, payroll reporting, and gross-up calculations.
- 24/7 transferee support: through the Companion portal and Moxie, CapRelo’s AI relocation assistant.
Intra-Country vs. International Relocation
Intra-country relocation stays within one country’s borders, so there are no visas, work permits or customs clearances. The complexity shifts to cost, speed and the transferee experience. Rules still change at internal borders: US states and Canadian provinces tax relocation benefits differently, and housing costs can double between two cities.
Moving employees across borders instead? See our international relocation services.
How CapRelo Manages Intra-Country Relocation
One partner, one policy framework and one view of every move, from the first call to final move-in.
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Single Point of Care
Your account director is your single point of contact for every intra-country relocation, in every country. A dedicated relocation counselor guides each transferee from the first call to final move-in. Meet the people behind the work.
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Policies Built for Domestic Moves
CapRelo’s tenured consultants benchmark your program and recommend lump sum, tiered or core-flex policies. With CompanionFlex, transferees choose benefits within a budget you set. Explore our policy development insights.
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Local Partners in 160 Countries
CapRelo’s independent supplier network spans 160 countries and is vetted for safety, reliability and performance. You get local real estate agents, moving providers, temporary housing and destination consultants in each market, without managing a separate vendor in each one.
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Visibility, Reporting & Data Security
The Companion portal gives HR teams real-time status, spend and reporting for every move, and gives transferees one secure place to track theirs, 24/7 on any device. CoreTech, CapRelo’s AI intelligence platform, powers predictive insights and summaries.
Why Employers Choose CapRelo
- 25+ years managing corporate relocation programs.
- #1 in customer satisfaction among relocation management companies, rated by HRO Magazine three years running.
- One partner for domestic, international, and government moves.
See our impact, explore all CapRelo relocation services, or visit employee relocation services for US moves.
Our client service team continuously adapts to evolving relocation needs. Working with CapRelo, we refine our processes together to make sure every transferee gets the right solution.
Global Mobility Industry LeaderBiotechnology Company
Intra-Country Relocation FAQs
What is intra-country relocation?
Intra-country relocation is the move of an employee from one location to another within the same country, such as Chicago to Dallas or Toronto to Calgary. It is also called domestic or in-country relocation. Employers use the term most often when they run relocation programs in several countries and need to separate in-country moves from international assignments.
Is intra-country relocation the same as domestic relocation?
Yes. Both describe a move within one country’s borders. “Domestic relocation” usually refers to moves within the employer’s home country, while “intra-country relocation” is common in global mobility programs that manage in-country moves in many countries at once. CapRelo manages both under one program and one account director.
What does an intra-country relocation package usually include?
Most packages include household goods moving, temporary housing, home sale or lease-break help, home-finding support and travel to the new location. Many employers add destination services, spousal career support and tax gross-ups. CapRelo helps you choose the right mix through lump sum, tiered or core-flex policies, including CompanionFlex.
How long does an intra-country relocation take?
Most intra-country relocations take 30 to 90 days from authorization to final move-in. The biggest variables are whether the transferee sells a home, the size of the household and school calendars. Renters with flexible start dates can move in a few weeks. A dedicated CapRelo relocation counselor builds the timeline with the transferee at the first call.
Are domestic relocation benefits taxable?
In the US, most employer-paid relocation benefits have been taxable income to the employee since 2018, so many employers gross up those benefits to cover the added tax. Other countries set their own rules; in Canada, for example, employees may claim eligible moving expenses when the new home is at least 40 km closer to the new workplace. CapRelo handles the reporting and gross-up calculations. This is general information, not tax advice.
What is the difference between a lump sum and a core-flex relocation policy?
A lump sum policy gives the transferee a fixed cash amount to manage the move on their own. A core-flex policy provides required core benefits, such as moving and temporary housing, plus a set of optional benefits the transferee can choose from. Core-flex balances cost control with choice, and CapRelo delivers it through CompanionFlex.
Can CapRelo manage intra-country moves outside the US?
Yes. CapRelo manages in-country relocations in the US, Canada, the UK and other countries through an independent supplier network in 160 countries. Your account director keeps one policy framework, one reporting view and one point of contact across every country, while local partners handle housing, moving and settling-in services on the ground.
How do transferees get support during the move?
Each transferee has a dedicated relocation counselor and 24/7 access to the Companion portal on any device. Moxie, CapRelo’s AI relocation assistant, answers routine questions at any hour, so counselors can focus on the moments that need a person. HR teams see the same status updates in real time.
How does CapRelo support the transferee’s family?
CapRelo’s destination services include school searches, area tours and spousal career support, because a relocation succeeds only when the whole family settles in. Our guide to the trailing spouse explains how employers can support partners through a move.
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