Household Goods Move Management
CapRelo coordinates every stage of a transferee’s shipment, packing, transportation, valuation, storage, delivery, and unpacking, from the departure home to the destination. CapRelo manages a vetted network of moving carriers and tracks each shipment in real time in Companion®, so employees can focus on the new role instead of the logistics
Move Management, End to End
CapRelo oversees the entire shipment process, from packing to unpacking, with vetted carriers, full value insurance, and real-time tracking via Companion®. One team ensures accountability.
What Makes CapRelo Move Management Different
The details that decide whether a move goes smoothly happen behind the scenes, in carrier selection, coverage, and who’s accountable when something goes wrong.
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End-to-End Coordination
Packing, transport, valuation, storage, delivery, and unpacking coordinated from departure to destination, with one team accountable for the whole move.
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A Vetted Carrier Network
CapRelo assigns carriers by origin and destination capability, transferee satisfaction history, paperwork quality, and claims timeliness; a carrier is matched to the move, not just the next truck available.
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Self-Pack-and-Haul Model
The same crew that packs and loads a shipment also unloads and unpacks it. One team owning the shipment end to end means fewer handoffs, fewer issues, and a lower claims experience.
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Full Value Replacement Coverage
Covered claims are reimbursed at full replacement value, not a depreciated amount. Domestic shipments are covered up to $125,000 at no cost to the employee.
Take the Logistics off Your Transferees' Plates
See how CapRelo coordinates household goods from packing to delivery — with vetted carriers, full-value protection, and real-time visibility.
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Fewer Hands on the Box, Fewer Claims
CapRelo’s carrier discipline and self-pack-and-haul model aren’t just operational preferences; they’re how transferees avoid the damage, delays, and surprise charges that make moves miserable.
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For Employees
Belongings protected at full replacement value, tracked in real time, and handled by one accountable crew.
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For HR
Lower claims experience, cleaner carrier performance data, and fewer escalations to manage.
FAQs
- What does CapRelo’s household goods coverage include?
CapRelo provides full value replacement coverage — covered claims are reimbursed at full replacement value rather than a depreciated amount. For domestic shipments, that’s a Transit Insurance program covering up to $125,000 at no cost to the transferee.
- How much free storage is included in a move?
CapRelo’s small-shipment program includes two weeks of free storage as standard, and up to one month can be negotiated. Belongings are held in individually sealed containers, which also shortens delivery times.
- Can transferees track their household goods shipment?
Yes. The Companion® portal provides real-time household goods shipping and inventory tracking, so transferees can see where their belongings are without calling for updates.
- What is the 110% rule in moving?
The 110% rule caps moving charges at the surveyed estimated weight of the shipment unless additional items are added. CapRelo applies it strictly to protect transferees from unexpected charges.
