It wasn’t that long ago – 2019, in fact – that the American consumer would have preferred to talk with a real person over any other channel of communication. That’s according to Microsoft’s 2019 State of Global Customer Service Report.
Explore key insights for HR mobility managers navigating the summer 2023 relocation season. From the challenging U.S. housing market, return-to-office mandates, and rising insurance costs, to the increasing urgency of employee relocations and innovat