Building Strong Technological Support and Infrastructure for Successful Relocations with CompanionFlex

It’s safe to say that managing an organization’s global employee relocations has never been more complicated. HR leaders must master the myriad challenges of the relocation process – scheduling moves and household goods shipments; arranging destination services; ensuring compliance with local laws, customs and taxes; onboarding new transferees; and protecting employees’ safety in a turbulent world, to name a few.

All with the goal of supporting a diverse workforce of high-functioning, successful transferees, delivered within the organization’s mobility budgetary constraints.

Can Technology Make HR’s Job Easier?

The answer is a resounding yes! A robust technology infrastructure is a game changer in helping streamline and simplify the relocation process.

“In recent years, technology has begun to play a key role in simplifying the complexities of corporate employee relocations,” noted TechGig in a December 2024 article. “With the right tools, organizations can offer a smoother, more efficient relocation process for employees while reducing administrative burdens.”

Writer Ruchi Kamari continues, ”One of the most significant advancements has been the development of relocation management platforms. These platforms centralize all relocation-related tasks, allowing both HR departments and employees to manage the process from one place. Employees can track their relocation progress, book travel, and find housing options through these platforms. For HR teams, it’s a great way to streamline communication, reduce errors, and ensure the relocation is aligned with company policies.”

Meet the Revolutionary CompanionFlex

Indeed, CapRelo’s innovative Core-Flex technology platform called CompanionFlex is revolutionizing employee relocation. CompanionFlex is a best-in-class core-flex portal that provides a customized, flexible relocation experience for employees, and a data driven view of relocations for HR teams. Its customizable, flexible features are built specifically for each organization’s mobility policy and budget, and its data-driven insights drill down to the individual transferee level to give HR actionable analytics.

The Technology Infrastructure Today’s Mobility Leaders Need

CompanionFlex enables the HR mobility manager to configure virtually every aspect of the benefits its employees will have access to. Your employees get the flexibility they seek, while the HR decision-maker still controls costs. What our HR clients tell us they love about CompanionFlex are features like:

Limitless Customization Options

Employers can define packages, levels, budgets, and benefits, choosing between points or dollar-based systems to align with company policies and budgets. Program benefits can be configured by employee level (for example, vice presidents might get more options than directors) or by transferee levels. Working with the CapRelo consultant, HR can then customize which benefits are core and which are flex by level, and the value of each benefit offered, either in dollars or points. You can even limit the number of times a benefit may be used. The HR team is in the driver’s seat!

Integrated Analytics for Continuous Improvement

As author and data science expert Piyanka Jain once said, “Data is the new currency, it’s the language of the business. We need to be able to speak that.”

CompanionFlex gives HR managers the ability to more fluently speak the language of mobility. Its integrated data analytics tools provide continual insights into how employees are using the platform. Through the administrative dashboard, the HR manager can see which benefits are being used, which are most popular, how long it takes transferees to select a benefit, and how often employees are leaving points or cash unused. Ultimately, the analytics derived from this powerful platform enable mobility managers to deliver what transferees want, more efficiently and cost-effectively.

A Platform You Can Trust

We live in an era of data insecurity. Data breaches not only cost global organizations billions each year; they also damage brand reputation and competitiveness. It’s mission-critical to partner with mobility leaders who value protecting your data as much as you do.

ISO 27001 is perhaps the gold medal standard for managing IT security and ensuring that a company has a system to protect its data. In addition, any company operating in Europe must meet the General Data Protection Regulation (GDRP)’s stringent data security

CapRelo’s CompanionFlex passes those rigorous tests and more, like regular third-party audits and data redundancy systems.

Bottom line, HR teams rest easier knowing their sensitive employee data is protected and secure. And in the event of unforeseen service interruptions, comprehensive backup and disaster recovery solutions minimize downtime and lost data.

A Competitive Advantage

Our research and that of other industry leaders have made one thing clear: the companies that embrace employees’ expectations for flexibility generate higher employee satisfaction and gain competitive advantage. Core-flex benefits are intended to meet that flexibility mandate, but managing them manually can be a daunting task for any HR team.

Instead, CompanionFlex’s familiar shopping cart-style interface lets employees precisely tailor their own relocation experience. They can use their points or dollars to browse and select from more than 100 service offerings to fit their unique relocation needs.

Best Practices for Implementing CompanionFlex in Your Organization

As your HR team implements CompanionFlex in your organization, consider incorporating these best practices.

1. Align it with your business objectives. The most successful programs configure CompanionFlex so that is aligns with both their organizational goals and employee expectations.
2. Relentlessly monitor analytics. Take advantage of the integrated analytics to monitor usage patterns and adjust program offerings based on your intel. Also seek employee feedback. Pulse checks with transferees give the mobility team feedback into how users feel about the experience as they go through the move.
3. Collaborate with CapRelo’s experts: Leverage CapRelo’s expertise to customize and implement CompanionFlex effectively, ensuring a seamless transition and optimal performance.

Are you ready to take the guesswork and manual inefficiencies out of your team’s mobility work? CompanionFlex can transform your relocation strategy, streamline the process and improve your transferees’ satisfaction. Contact us for a demo today.