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Family carrying boxes into their new home during a summer relocation move

Household Goods Move Management

One team coordinates every stage of the shipment, from packing at the departure home to unpacking at the destination. Transferees focus on the new role; CapRelo handles the carriers, coverage, and schedule.

 

 

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Employee using CapRelo technology to manage and track a household goods shipment

Moving Options That Fit the Move

No two moves look alike, so CapRelo offers a range of options, from full-service household goods shipments to a small-shipment program for lighter moves. Each is matched to the transferee’s policy and needs.

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What Makes CapRelo Move Management Different

The details that decide whether a move goes smoothly happen behind the scenes, in carrier selection, coverage, and who’s accountable when something goes wrong.

  • Family with young children unpacking moving boxes together in their new home

    End-to-End Coordination

    Packing, transport, valuation, storage, delivery, and unpacking coordinated from departure to destination, with one team accountable for the whole move.

  • Movers carrying sofa outside truck on street

    A Vetted Carrier Network

    CapRelo assigns carriers by origin and destination capability, transferee satisfaction history, paperwork quality, and claims timeliness; a carrier is matched to the move, not just the next one available.

  • Self-Pack-and-Haul Model

    The same crew that packs and loads a shipment also unloads and unpacks it. One team owning the shipment end to end means fewer handoffs, fewer issues, and a lower claims experience.

  • Full Value Replacement Coverage

    Covered claims are reimbursed at full replacement value, not a depreciated amount. Domestic shipments are covered up to $125,000 at no cost to the employee.

Take the Logistics off Your Transferees' Plates

See how CapRelo coordinates household goods from packing to delivery with vetted
carriers, full-value protection, and shipment updates in Companion®

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Fewer Hands on the Box, Fewer Claims

CapRelo’s carrier discipline and self-pack-and-haul model aren’t just operational preferences; they’re how transferees avoid the damage, delays, and surprise charges that make moves miserable.

  • Employee speaking with a relocation advisor about household goods move support

    For Employees

    Belongings protected at full replacement value, visible in
    Companion®, and handled by one accountable crew.

  • HR professionals reviewing documents related to employee relocation management

    For HR

    Lower claims experience, cleaner carrier performance data, and fewer escalations to manage.

FAQs

  • What does CapRelo’s household goods coverage include?

CapRelo provides full value replacement coverage — covered claims are reimbursed at full replacement value rather than a depreciated amount. For domestic shipments, that’s a Transit Insurance program covering up to $125,000 at no cost to the transferee.

  • How much free storage is included in a move?

CapRelo’s small-shipment program includes two weeks of free storage as standard, and up to one month can be negotiated. Belongings are held in individually sealed containers, which also shortens delivery times.

  • Can transferees track their household goods shipment?

Yes. The Companion® shows shipment status and inventory, with real-time tracking available on eligible shipments, so transferees can check progress without calling for updates.

  • What is the 110% rule in moving?

The 110% rule caps moving charges at the surveyed estimated weight of the shipment unless additional items are added. CapRelo applies it strictly to protect transferees from unexpected charges.