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CompanionFlex transferee portal on a smartphone showing a personalized relocation dashboard
Flexible Employee Relocation Benefits Powered by AI

CompanionFlex™

CompanionFlex™ is CapRelo’s mobile-first transferee portal for Core-Flex relocation programs, powered by CoreTech AI. It delivers AI-powered guidance, a personalized journey and a modern experience built for how employees actually move.

  • Mobile-First Design
  • AI-Powered Guidance — Moxie™
  • Personalized for Every Journey

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What is CompanionFlex?

AI-Powered Relocation

CompanionFlex™ pairs Core-Flex flexibility with CoreTech™ AI. Our mobile-first platform features the Moxie™ AI Concierge, Smart Service Tiles, and a Personalization Engine to give employees a seamless move and HR programs the intelligence they need.

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  • 4.8Portal users’ rating vs. 4.5 for non-users (2025 client survey)
  • 25–50Questions the average transferee asks during a move
  • 6,600Annual hours of efficiency Moxie can deliver by answering questions 24/7

What makes CompanionFlex™ different

8 capabilities. One smarter transferee portal.

Built for the modern transferee and managed by you. CompanionFlex runs on CoreTech, so HR teams see the same live data in Companion™.

  • Modernized portal experience

    A fully redesigned, mobile-first interface across every portal page, optimized for how transferees actually work: on the go, on their phones, in the middle of a move.

  • Smart Service Tiles

    AI-verified, self-guided service cards replace legacy expense reports. Each tile is configured to your policy, validates documents before submission, tracks status in real time and streamlines benefit checkout.

  • Personalized home dashboard

    A dynamic home experience with relocation status, personalized timelines, key reminders and Pulse Check for satisfaction feedback.

  • Moxie™ AI relocation concierge

    Moxie is embedded in CompanionFlex and available 24/7. Transferees ask questions in plain language and get instant, context-aware answers, policy guidance and step-by-step support for their specific relocation.

  • Real-time relocation timeline

    A visual timeline with milestone tracking, estimated dates and real-time household goods shipping updates, plus HHG inventory pages with carrier notes.

  • Centralized notifications & messaging

    A mobile-responsive Notifications Center that consolidates task alerts, delay notifications and consultant messages, so transferees stay informed without manual HR follow-up.

  • Dynamic Personalization Engine

    Tile visibility and dashboard content adapt in real time to each employee’s relocation type and phase, so transferees see only what’s relevant to them right now.

  • Enhanced mobile experience

    Photo uploads from the device camera, optimized tap targets and font sizes, responsive layouts on every screen and performance tuned for mobile networks.

CapRelo CompanionFlex™
CompanionFlex portal on a laptop showing relocation service categories
Transferee viewing the CompanionFlex home dashboard on a smartphone
CompanionFlex relocation calendar showing milestones and upcoming dates
CompanionFlex dashboard on a laptop with alerts and relocation progress
CompanionFlex employee dashboard personalized to the transferee’s relocation phase
Employee checking her relocation status in CompanionFlex on her phone
See it in a demo
Moxie, CapRelo’s AI relocation concierge robot, ready to answer transferee questions
Your AI Relocation Concierge

Meet Moxie™

Moxie™ is integrated into CompanionFlex™ to provide employees with instant, 24/7 relocation support.

How Moxie helps transferees

  • For Employees: Immediate policy answers, step-by-step guidance, and faster onboarding.

  • For Business: Fewer HR support tickets, increased employee confidence, and scalable mobility operations.

Employees who actively engage with the CompanionFlex™ portal consistently report higher overall satisfaction scores — and a more confident, supported relocation experience.

2025 CapRelo Client Satisfaction Survey
Portal users score an average of 4.8 ★ vs. 4.5 for non-users. More engagement. Better outcomes.

CompanionFlex™ FAQs

CompanionFlex™ delivers a true e-commerce experience with customizable benefit options and employee choice — now enhanced by a mobile-first design, AI-verified Smart Service Tiles, dynamic personalization, and Moxie™, our 24/7 AI concierge. It’s the most complete transferee portal available today.

Most clients are fully operational within weeks. CapRelo’s team manages setup, branding, and configuration — including Smart Service Tile setup to your specific relocation policy — to ensure a seamless launch.

Dedicated client success managers, continuous platform updates, and Moxie™ — our AI concierge available 24/7 to support transferees directly in the portal — ensure ongoing satisfaction and program optimization.

Absolutely. CompanionFlex™ supports international mobility programs with region-specific benefit options, currencies, and compliance features. Moxie™ provides 24/7 AI support across all time zones, so employees always have guidance wherever they are.

The latest CompanionFlex™ release introduces 8 new capabilities: a mobile-first portal redesign, Smart Service Tiles with AI document verification, a Personalized Home Dashboard, Moxie™ AI Concierge, a Real-Time Relocation Timeline with live HHG shipping updates, Centralized Notifications, a Dynamic Personalization Engine, and an Enhanced Mobile Experience — all designed to reduce friction and increase transferee confidence.

Moxie™ is CapRelo’s AI-powered relocation concierge, embedded in CompanionFlex™ and powered by CoreTech™ AI. Transferees ask questions in plain language — about their status, policy benefits, next steps, or timeline — and receive instant, context-aware answers drawn from their active relocation file. Available 24/7, across all time zones.